Troubleshooting Workspace Creation Issues in Your Account

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When I log into my account it asks me to create a workspace (although I have an account and multiple workspaces) and if I try do create it I get an error. I can directly open a link from a table where I worked (accounts where I had access) but if I try to go out of it, it sends me back to the workspace creation screen and I get the same error…

6 comments

Channeled
APP
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It sounds like you're experiencing a technical issue with your account. As a first step, try refreshing your Clay workspace. For Mac users: ** In Chrome or Firefox, press Cmd + Shift + R ** In Safari, press Cmd + Option + R For PC users: * In Chrome, Firefox, or Microsoft Edge, press Ctrl + F5 If the issue persists after refreshing, you may need further assistance. In that case, please request human support by clicking on "Talk to a person" for more personalized help with your account.
Andrei B.
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Nope. Tried that on Safari, even tried logging in on Chrome (which I don’t use) and got the same thing.
Sahil V.
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Hey Andrei facing the same issue, lmk if you find a work around
Bo (.
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Hey Andrei!
Sorry about that. I went through the onboarding process and managed to get access to your account.
Sahil, could you show me where you're experiencing this issue?
Andrei B.
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Hey Bo, thanks a mil, working good now! 🫡
Channeled
APP
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