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  • Avatar of Clay T.
    Clay T.
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) ๐Ÿซถ Don't worry, only admins will be able to open your table ๐Ÿ˜‰

  • Avatar of eric s.
    eric s.
    ยท
    ยท

    rows 2857, 2861

  • Avatar of eric s.
    eric s.
    ยท
    ยท

    under CEO Campaign column

  • Avatar of eric s.
    eric s.
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    ยท

    thank you!

  • Avatar of Clay T.
    Clay T.
    APP
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    Hey Eric, Sorry for the delay! I am checking this for you.

  • Avatar of eric s.
    eric s.
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    Thank you Daniela D.

  • Avatar of eric s.
    eric s.
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    ยท

    any update?

  • Avatar of eric s.
    eric s.
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  • Avatar of Clay T.
    Clay T.
    APP
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    Hey Eric, Sorry for the delay here! Here are some of the issues I spotted: - The campaign ID field in the CEO Campaign column is showing as empty and this may be the reason those rows are impacted. Can you please try adding this and running 1 or 2 cells? - Stale data in some cells. It looks like some emails were manually added to some cells in the validate email column. I'd recommend these be added in a separate new column, and we can merge that with the "validated emails column" in a column that'll serve as "Master email".

    8b9465a2-9da7-40d0-9105-bb7a8d7e8d22.png(25 kB)
  • Avatar of eric s.
    eric s.
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    ยท

    yes can we do the Master Email column

  • Avatar of eric s.
    eric s.
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    ยท

    and I'm not able to add Campaign IDs from Smartlead.ai - is there something wrong here?

  • Avatar of eric s.
    eric s.
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    ยท

    i added the Master email column - can you please merge with Validated Emails column like you said

  • Avatar of Clay T.
    Clay T.
    APP
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    Yeah, I am setting this up for you.

  • Avatar of eric s.
    eric s.
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    ยท

    thank you ๐Ÿ™

  • Avatar of eric s.
    eric s.
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    ยท

    should i change the email source for the campaigns to Master Email?

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Hey Eric, you don't have to change that yet. The main issue seems to be with Smartlead's API not pulling your campaign data. I have shared this with team and will get back shortly. So sorry for the incovenience๐Ÿ™๐Ÿฝ

  • Avatar of eric s.
    eric s.
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    ยท

    no worries

  • Avatar of eric s.
    eric s.
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    ยท

    Thanks for all of your help ๐Ÿ™ ... i will wait for an update

  • Avatar of eric s.
    eric s.
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    ยท

    Daniela D. - any update here or ETA? thanks so much

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Hey Eric, thanks for your patience! Yes, can you re-auth your Smartleads API account? You can do this by deleting the current API and selecting + Add an Account to reconnect the account that has your campaigns.

    feab9627-bbd8-4e3e-9a94-3384aacd48ff.png(17 kB)
  • Avatar of eric s.
    eric s.
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    ยท

    i added an Account with the new Smartlead API Key but the campaigns have not appeared Daniela D.

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Hey Eric, Thanks! Just to confirm, was your current API key generated with a paid account or generated during Smartlead's trial period?

  • Avatar of eric s.
    eric s.
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    ยท

    let me look into this

  • Avatar of eric s.
    eric s.
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    ยท

    the current one was from a trial period

  • Avatar of eric s.
    eric s.
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    ยท

    do we have to reset the entire column then?

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Thanks for confirming! To fix this, you just have to create a new API with your paid account and connect that to your Smartlead Columns. That should resolve the issue with the integration.

  • Avatar of eric s.
    eric s.
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    ยท

    thank you, let me look into that - any chance you can finalize the Master Email flow? Not seeing manual emails populate in Master Email column

  • Avatar of eric s.
    eric s.
    ยท
    ยท

    thank you

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Hey Eric, Yeah, I am fixing this now๐Ÿ™๐Ÿฝ

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Eric, did you have a validation column removed from your table? It seems to be what is affecting output in the master email column. Please let me know and I can add it back for you.

    06ff3c7b-6ef4-43b5-a6f4-b06119b445c4.png(26 kB)
  • Avatar of eric s.
    eric s.
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    ยท

    can you add it back in? im not sure honestly

  • Avatar of eric s.
    eric s.
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    ยท

    thanks Daniela D.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Eric, We have finalized your Master email flow! Thanks for your patience๐Ÿ™๐Ÿฝ

  • Avatar of eric s.
    eric s.
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    ยท

    Thank you!

  • Avatar of eric s.
    eric s.
    ยท
    ยท
  • Avatar of eric s.
    eric s.
    ยท
    ยท

    please help, this is getting ridiculous

  • Avatar of eric s.
    eric s.
    ยท
    ยท

    thank you

  • Avatar of Clay T.
    Clay T.
    APP
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    Hey Eric, Sorry about this! I am checking now.

  • Avatar of eric s.
    eric s.
    ยท
    ยท

    thank you so much

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    Hey Eric, Fixed! โœ… The Master Email column was being affected by the Apollo email column. There's a dependency set between all the email enrichment columns. It won't update with the data in Manual Emails if the email enrichment columns have not run. I updated your conditional formulas to make the flow better. This way, any time you add emails to the Apollo email column, you can run the email enrichments in those rows which will return "run condition not met" (won't consume your credits) and allow manual email column to flow into Master Email.

  • Avatar of eric s.
    eric s.
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    ยท

    thank you will check it out

  • Avatar of eric s.
    eric s.
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    ยท

    if i just add a Manual email without running anything, it won't populate in the Master Email? Daniela D.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Eric, It won't, because the formula is set up to look at the results of both the Validate Email and Manual Email columns (in order to merge both cells). The columns being used to enrich validate email have to run first, and if nothing is found, the data in Manual Email will populate the Master Email field. Hope this helps!