Table Running Automatically Despite Manual Settings: Assistance Needed

Nick Z. · 2025-11-18 16:47:08.195872+00

I have a table that is set to run manually and yet it keeps running and it’s costing me 10's of thousands of credits. HELP.

Table Running Automatically Despite Manual Settings: Assistance Needed | Clay

14 comments

· Sorted by Oldest

Clay Support
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Your table may be running automatically due to auto-update or auto-run settings, or possibly an infinite loop in your workflow. To stop this:
Check if auto-update is enabled for your table or columns. Disable it by clicking the table name, then unchecking auto-update, or go to column "Run Settings" and toggle off auto-update [1] [2].
Look for signs of infinite loops, like repeated enrichments or rapid credit depletion. If you suspect a loop, pause all automations and review your workflow for circular triggers [3].
Monitor your credit usage in Settings → Credit Usage, and review "Run Info" on enrichment columns for details .
Always test new workflows on a few rows first to avoid large credit spikes .
If you need more help, just ask to speak to a human agent. I cannot recommend enough Clay Cohorts. It really transforms the way people use Clay in just a week (it's free).
Clay Support
APP
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Did that answer your question?
Nick Z.
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it did, but you have to admit that’s bullshit, right? I have to turn off auto-updates in more than one place? I want those credits back.
Clay Support
APP
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I understand your frustration, and I’m routing you to a human agent who can assist you further with this issue.
Clay Support
APP
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·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Nick Z.
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https://app.clay.com/workspaces/183442/workbooks/wb_0t5w0gtKAgWzUXp6yN9/tables/t_0t5w0ogXyN6jcJTZjTX/views/gv_0t5w0ohheYQCwZGwxQP
Gabe E.
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Hi Nick, I'm looking through your credit spend now. Do you know what the mistake was causing these issues? I saw you potentially had an issue with auto-update. Here's what I'm seeing on spend:
Loading attachments
Gabe E.
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Can you give me a little more context on what went wrong and how many of these enrichments you meant to run vs mistake?
Gabe E.
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Happy to work through this with you and get you building again!
Nick Z.
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Dude can we not do this in public?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Nick Z.
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I asked to not do this in a public thread.
Bo (.
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Hey, sorry about that. You can always reach us through the support chat on Intercom where everything stays private. We handle all support through that channel instead of DMs.
Just click the “?” icon in the top bar next to your profile. That will open the chat window where you can message us directly.
Let me know if you have more questions.
Loading attachments
👍1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Your table may be running automatically due to auto-update or auto-run settings, or possibly an infinite loop in your workflow. To stop this:
Check if auto-update is enabled for your table or columns. Disable it by clicking the table name, then unchecking auto-update, or go to column "Run Settings" and toggle off auto-update [1] [2].
Look for signs of infinite loops, like repeated enrichments or rapid credit depletion. If you suspect a loop, pause all automations and review your workflow for circular triggers [3].
Monitor your credit usage in Settings → Credit Usage, and review "Run Info" on enrichment columns for details .
Always test new workflows on a few rows first to avoid large credit spikes .
If you need more help, just ask to speak to a human agent. I cannot recommend enough Clay Cohorts. It really transforms the way people use Clay in just a week (it's free).
Clay Support
APP
·
·
Did that answer your question?
Nick Z.
·
·
it did, but you have to admit that’s bullshit, right? I have to turn off auto-updates in more than one place? I want those credits back.
Clay Support
APP
·
·
I understand your frustration, and I’m routing you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Nick Z.
·
·
https://app.clay.com/workspaces/183442/workbooks/wb_0t5w0gtKAgWzUXp6yN9/tables/t_0t5w0ogXyN6jcJTZjTX/views/gv_0t5w0ohheYQCwZGwxQP
Gabe E.
·
·
Hi Nick, I'm looking through your credit spend now. Do you know what the mistake was causing these issues? I saw you potentially had an issue with auto-update. Here's what I'm seeing on spend:
Loading attachments
Gabe E.
·
·
Can you give me a little more context on what went wrong and how many of these enrichments you meant to run vs mistake?
Gabe E.
·
·
Happy to work through this with you and get you building again!
Nick Z.
·
·
Dude can we not do this in public?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Nick Z.
·
·
I asked to not do this in a public thread.
Bo (.
·
·
Hey, sorry about that. You can always reach us through the support chat on Intercom where everything stays private. We handle all support through that channel instead of DMs.
Just click the “?” icon in the top bar next to your profile. That will open the chat window where you can message us directly.
Let me know if you have more questions.
Loading attachments
👍1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!