Avoiding Verification Issues with Waterfall API Email Notifications

is there anyway to avoid this? Each Waterfall api keeps getting the same email, but then they don't pass verificaiton. Thanks

5 comments

Channeled
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When an email waterfall continues running after finding an email, it's because the found email failed the validation check. The waterfall process is designed to ensure data quality by validating emails before accepting them.Here's what's happening in your waterfall: 1. A data provider finds an email 2. The email fails validation 3. The waterfall continues to the next provider to find a valid emailTo optimize this process, you can: ** Enable the "only mark safe to send" option to be more conservative with email validation ** Exclude catch-all emails from your valid email listThis attention to detail ensures you're working with the highest quality data possible, even though it may mean the waterfall tries multiple providers. Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [CRM Enrichment] - Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tim P.
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Hi, im just trying to figure out how to not waste all these credits, as the api's have all the same email on record, but its not correct, so if each one has the same and its getting failed each time its wasting a lot of credits.
LuisArturo
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Hey there Tim thanks for reaching out, currently we have no way to prevent as we do not own those providers and so have no control over what they return as a result. The team has looked into seeing if we can find to keep this from happening, however the main issue is any that we have no way to predict what each provider will return and so any prevention method from keeping this from happening, may more than likely just end up preventing real results from being added instead.
Channeled
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Hi Tim P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Avoiding Verification Issues with Waterfall API Email Notifications | Clay