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Error with Clay Agent: Invalid Domain Verification Issues

Avatar of Loh Y.Loh Y.
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Please help me check this workbook here.

  • I'm using the Clay Agent (on the "Self-Reported Domain Verification" column) and the agent is returning me Invalid domain where the domain is supposedly valid.

  • Please refer to row:

  • 5869

  • 5866

  • 5844

  • The error kept saying its redirecting to my website app.respond.io which is false as I've opened all the related domains and they worked.

5 comments

  • Avatar of Channeled
    Channeled
    APP
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    To resolve the "Invalid domain" issue, we can try a few steps: 1. Use our "Check if URL is Valid" action to verify the domains. 2. If the URLs are valid, try normalizing them using our "Normalize a Domain" action. Choose the normalization type that best fits your needs (e.g., 'bare', 'includeWWW', 'includeHTTPS', or 'bareDomain'). 3. After normalizing, run the Clay Agent again on the "Self-Reported Domain Verification" column. If the issue persists, it might be due to redirects or other technical factors. In that case, you should request human assistance by clicking on "Talk to a person" for a more in-depth investigation of the specific domains in question.

  • Avatar of Loh Y.
    Loh Y.
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    Nope

  • Avatar of Loh Y.
    Loh Y.
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    Yes, already shared. Please check at your soonest

  • Avatar of Tanvi R.
    Tanvi R.
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    Hi Loh, thanks for reaching out! I see the error you're referring to and am looking into this. Will report back with an update shortly

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.