Troubleshooting Zapier Integration Issue with Clay API Key | Clay

Troubleshooting Zapier Integration Issue with Clay API Key

Hello, I am currently facing an issue with Zapier integration. I am trying to connect Zapier to Clay to update a table. When using the API key, the test of the connection is successful. But when I am trying to configure (Update record in Table), Zapier cannot find any workspace. Is this a known issue? Is there a workaround (would be great not to have to regenerate a new API key). Thanks a lot

7 comments

Channeled
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To resolve this issue, please check the following: 1. Verify that you're using the correct API key from your Clay settings: • Go to your profile picture in the top navigation bar • Select Settings • Navigate to Your Profile section • Find the API Key section 2. Make sure you're following the correct setup process: • Add the Clay action to your Zap • Select "Connect a new account" • Enter your Clay API key • Configure the settings in the Action tab to specify your workspace and table Note that the Clay Zapier integration requires an Explorer+ plan to function properly. If you're still experiencing issues after verifying these steps, you may need to disconnect and reconnect your Clay account in Zapier, which could resolve the workspace visibility issue without necessarily requiring a new API key.
Sources: Guide: How to send Zapier information to Clay Send Zap Data to Clay with Zapier | Clay.com
Loic B.
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No, it doesn't solve my issue
LuisArturo
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Hey there Bourgeois thanks for reaching out, there currently is no known issue with Zapier connecting with Clay, can you confirm the workspace you are trying to make this connection for?
Loic B.
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Hello, I;ve just tried again, no modification, and it is working now, maybe an issue on Zapier side
Loic B.
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so all good on my side
Loic B.
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thx a lot
Channeled
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Thank you so much for sharing your feedback Loic B.!