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Issue with People Search Excluding EA and Executive Assistant Titles

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hi team in my people search - I excluded EA and Executive assitant from the job titles but this profile was returned (EA to the CIO) Company Table People Table

Issue with People Search Excluding EA and Executive Assistant Titles | Clay

5 comments

· Sorted by Oldest

Daniela Debebs (Clay)
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Hey Shwetha! Thanks for reaching out. Happy to help. Escalating this to the team and will get back with an update. Just to confirm, do you recall if those exclusions were saved as part of the original filters before the record was created on October 24? We’ve seen this issue occur when edits are made after a record has already been imported.
Shwetha Reddy
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HI Daniela - its hard to tell but I do know EA and executivre assistant were among the very first keywords we wanted exlcuded - going way back to the beginning of October
Daniela Debebs (Clay)
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Hey Shwetha! Thanks for the reply. We've shared this example with the team. We've not been able to replicate this behaviour yet, but we'll continue to monitor it closely. Let us know if you see this happen for newly imported records. We're testing this internally and will get back with an update as soon as we know more. Apologies for the inconvenience🙏🏽.
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Bo (Clay)
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Hey ! Our engineering team has thoroughly investigated but wasn't able to replicate the behavior you reported. While we'll be closing this ticket for now, please don't hesitate to reach out if you observe this again - especially if you can provide specific steps to reproduce the issue or additional examples. We're always here to help!
Channeled
APP
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Hi Shwetha Reddy! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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