Issue with People Search Excluding EA and Executive Assistant Titles

Shwetha R. · 2024-11-20T11:28:05.519453+00:00

hi team in my people search - I excluded EA and Executive assitant from the job titles but this profile was returned (EA to the CIO) Company Table People Table

Daniela D.

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Hey Shwetha! Thanks for reaching out. Happy to help. Escalating this to the team and will get back with an update. Just to confirm, do you recall if those exclusions were saved as part of the original filters before the record was created on October 24? We’ve seen this issue occur when edits are made after a record has already been imported.

Shwetha R.

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HI Daniela - its hard to tell but I do know EA and executivre assistant were among the very first keywords we wanted exlcuded - going way back to the beginning of October

Daniela D.

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Hey Shwetha! Thanks for the reply. We've shared this example with the team. We've not been able to replicate this behaviour yet, but we'll continue to monitor it closely. Let us know if you see this happen for newly imported records. We're testing this internally and will get back with an update as soon as we know more. Apologies for the inconvenience🙏🏽.

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