Request for Total Company Count Feature in Search Preview

Vini Elezabeth · 2024-12-24 11:39:36.478298+00

I noticed that the total number of companies in a search is not appearing in my preview. This feature is highly valuable as it helps me review and refine my search criteria effectively. Could you please check this and let me know if there’s a solution or workaround? Currently, I can only import the data into a table to check the total number of companies in my search results. This process is cumbersome, and having a direct view of the total count within the search preview would be much more efficient.

Request for Total Company Count Feature in Search Preview | Clay

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The preview may show different numbers due to how search filters and limits are applied. While you can see the total count after importing into a table, we recommend creating focused, targeted lists of 1K to 3K entries for better manageability and testing effectiveness.When there's a discrepancy between preview numbers and actual imports, this typically occurs because certain limits or filters are being applied to your search. These limits affect the final count of records that can be imported.To get the most accurate view of your search results: 1. Review and adjust your search filter settings before importing 2. Import the data into a table to see the final count 3. Consider breaking down larger searches into smaller, more targeted segments Source: Find Companies [Clay 101] - Clay University
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Hi Vini Elezabeth! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Vini Elezabeth
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I have recorded a video of me using the blue preview button, but the review of Number of companies in this search is not showing up as in the video tutorial. Attaching the video for Reference:
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Based on your description and video reference, it seems you're using the Preview Company feature. When using this feature, you should be able to review your search results by: 1. Setting your desired search parameters 2. Clicking the "Preview Company" button 3. Reviewing the company profiles to ensure they match your criteriaIf you're not seeing the total number of companies, try iterating through your search parameters: ** Adjust your filters to expand or narrow your list ** Check if you have any restrictive limits applied * Review your search criteria to ensure they're not too narrowIf you continue to experience issues with the preview functionality, you may want to request human support to investigate this further, as this appears to be different from the expected behavior. Sources: Find Companies [Clay 101] - Clay University Find Company overview | Documentation | Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Vini Elezabeth
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Ok
Bo (Clay)
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Hey, thanks for reaching out - Can you hard refresh: Mac:Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + R PC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
Vini Elezabeth
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This is still not resolved
Daniel Kupka (Clay)
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Hey there, thanks for reaching out! ☺️Sorry about that. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1735897500&signature=97794af68b68502b85afc7ec20492f259ff8612df0aee05851323ab2a26532d8&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS70D5AT2BKsam%2FhVPvcBQ%3D%3D%0A
Vini Elezabeth
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Any table I create is the same. Most of my colleagues also face the same issue Unless the data is imported, we are unable to see the number of companies in the preview mode. Recording of what we face: https://www.loom.com/share/d211d8f09d9e4462b31786c4bdbadf9d Table link: https://app.clay.com/workspaces/288430/tables/t_JZuKZMbt8H7Y/views/gv_Fu4F6kTxgh9U
Daniel Kupka (Clay)
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Thanks so much for taking the time to make the video. :) I've run some tests and it has do with the browser resolution. The preview shows but it's hidden. I file it as a bug but in the meantime can you do the following (I see you're using Microsoft edge): 1. Click on the 3 horizontal dots in the top right corner of the browser to display a drop-down list. 2. Scroll down to Zoom and click + to zoom in or click - to zoom out. Of course, let me know how this goes and if the issue persists, happy to dive deeper here :)
Daniel Kupka (Clay)
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You can see it here: https://downloads.intercomcdn.com/i/o/w28k1kwz/1319852707/8e1cd366ff7e7c0987a3fec2e8c0/msedge_SGCsPoW7SN.gif?expires=1735901100&signature=6116502fa717a9ad3bf3330c7b8965ff712fb42ef6d5d4555690ddd8b85d6bf2&req=dSMmH8F7n4ZfXvMW1HO4zTlfVNtEFdHyJ5rerLqgedgdWEsDMu4q595smBsu%0AZzJb%0A
Vini Elezabeth
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Thanks Daniel. This is resolved. I have few suggestion on the tool, is this the right platform to discuss the below? Regional Selection Improvement:
Could countries be grouped into larger geos/continents (e.g., Europe, APAC, etc.)? It’s currently tedious to select individual countries within these regions.
Easier Selection/Deselection of Companies:
Is there a way to streamline selecting or deselecting companies from a table? Ideally, it would be helpful to have a bulk action feature instead of selecting each entry manually. This is particularly useful for creating new tables with similar specifics without altering the existing one.
Filters Clarification:
What’s the difference between the "Start With Description" filter and the "include from Description" filter? Do they function as AND/OR operators in filtering?
Daniel Kupka (Clay)
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Thanks for reaching out! Regarding the Regional selection and easier selection features, I've already shared your feedback with our engineering team so they can better evaluate things and see if/where this might fit into the roadmap as a future improvement. As for the filter clarification, the "Start With Description" filter utilizes natural language description. So if you type in "Cybersecurity firms in Chennai (India)" it gives you a quick access to companies. I personally haven't used it a lot and mainly stick to the keyword approach. I would rather have a broader set of companies and then filter out in the table based on an AI column (e.g. is this company a B2B or B2C company?, business model, vertical, etc.) If there's anything else I can assist you with, please let me know! 😊 Have a great Friday, Daniel
Daniel Kupka (Clay)
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Re Easier Selection/Deselection of Companies: could you share a bit more context/use case or details so I can guide you in the right direction? For instance, we recently released an exclude company filter: https://downloads.intercomcdn.com/i/o/w28k1kwz/1319887175/816720a2ae00a76c2104cf606660/Arc_DM3cNsDWZC.png?expires=1735902900&signature=ce896e1b3ee42acaefb6a0e3c86f08263e492bf9f5f32d1314eb9814f516a1bc&req=dSMmH8F2moBYXPMW1HO4za3s%2FdANpCUExtlYDBkF5iXmfJ8dh%2B9TD3vcDluy%0AgpUW%0A Let me know if that would help!

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