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Can someone from support contact me please

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ยท

Can someone from support contact me please

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of sami
    sami
    ยท
    ยท

    Account blocked, need support to unblock it, need to buy a sub

  • Avatar of Owen C.
    Owen C.
    ยท
    ยท

    Hey Sami, thanks for reaching out. On our end, this account was locked because our system detected multiple free trial accounts associated with your email, which violates our Terms of Service. Unfortunately, we won't be able to unlock this email for you. Please let us know if you have any questions or need further clarification.

  • Avatar of sami
    sami
    ยท
    ยท

    Its a company domain, email accounts, i have diffrent team memebers, who opened accounts with clay, diffrent people = same domain?

  • Avatar of sami
    sami
    ยท
    ยท

    Does that matter?

  • Avatar of sami
    sami
    ยท
    ยท

    If u can't reopen it, do i open a new account to buy a subscription?

  • Avatar of sami
    sami
    ยท
    ยท

    Please let me know what to do or if an account is closed i should stop using clay ?

  • Avatar of Owen C.
    Owen C.
    ยท
    ยท

    Feel free to reach out to our verification team at the following email with further questions: verification@clay.com

  • Avatar of Channeled
    Channeled
    APP
    ยท
    ยท

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.