Can someone from support contact me please

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· Sorted by Oldest

Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
sam
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owen (Clay)
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Hey Sami, thanks for reaching out. On our end, this account was locked because our system detected multiple free trial accounts associated with your email, which violates our Terms of Service. Unfortunately, we won't be able to unlock this email for you. Please let us know if you have any questions or need further clarification.
sam
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Its a company domain, email accounts, i have diffrent team memebers, who opened accounts with clay, diffrent people = same domain?
sam
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Does that matter?
sam
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If u can't reopen it, do i open a new account to buy a subscription?
sam
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Please let me know what to do or if an account is closed i should stop using clay ?
owen (Clay)
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Feel free to reach out to our verification team at the following email with further questions: verification@clay.com
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
sam
·
·
.
owen (Clay)
·
·
Hey Sami, thanks for reaching out. On our end, this account was locked because our system detected multiple free trial accounts associated with your email, which violates our Terms of Service. Unfortunately, we won't be able to unlock this email for you. Please let us know if you have any questions or need further clarification.
sam
·
·
Its a company domain, email accounts, i have diffrent team memebers, who opened accounts with clay, diffrent people = same domain?
sam
·
·
Does that matter?
sam
·
·
If u can't reopen it, do i open a new account to buy a subscription?
sam
·
·
Please let me know what to do or if an account is closed i should stop using clay ?
owen (Clay)
·
·
Feel free to reach out to our verification team at the following email with further questions: verification@clay.com
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.