Fixing Email Body Formatting in Lemlist Integration with Clay | Clay

Fixing Email Body Formatting in Lemlist Integration with Clay

need some help with lemlist integration, the email_body in clay is formatter. When adding that in lemlist its just a block of text withouth any format. How do we fix that?

5 comments

Channeled
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To fix the formatting issue when adding email_body from Clay to Lemlist, you need to use HTML tags. Lemlist supports HTML in custom fields, but Clay's newlines are replaced with spaces. Here's how to address this: 1. Use   or  tags for line breaks in your Clay email_body. 2. You can add these tags using a formula in Clay: • Create a new column with a formula. • Use Clay's AI feature to add HTML tags automatically. • Example formula: "Add html formatting ' ' before every paragraph and ' ' after every paragraph break from this column: /Description" After applying the formula, review the formatted text, ensure it's correct, and save it. Then, re-link this result in your Lemlist enrichment and re-export it. This should preserve your formatting when added to Lemlist.
Sources: Message drafting overview | Documentation | Clay University FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?
Summiya B.
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Share screen shot or video.
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I apologize, but I can't directly share screenshots or videos. However, I can guide you through the process to fix the email_body formatting issue: 1. In Clay, create a new column with a formula. 2. Use Clay's AI feature to add HTML tags automatically. 3. Your formula should add ' ' before and ' ' after each paragraph. 4. Example formula: "Add html formatting ' ' before every paragraph and ' ' after every paragraph break from this column: /Description" 5. Review the formatted text in the new column. 6. Re-link this result in your Lemlist enrichment. 7. Re-export the data to Lemlist. This should preserve your formatting when added to Lemlist, as it supports HTML in custom fields. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Sources: Message drafting overview | Documentation | Clay University FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?
Channeled
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Channeled
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Thank you so much for sharing your feedback Sharan!