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Missing Monthly Enrichment Emails for Workspace Notifications

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Hey I am not getting that monthly enrichment mail you guys send for all my workspace

  • Avatar of Channeled
    Channeled
    APP
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    💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out - Sorry just to clarify, can you show us which emails are you talking about?

  • Avatar of Utkarsh R.
    Utkarsh R.
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    I am talking about the Mai Lyon guys sent that contains the number of enrichments runs and all’s

  • Avatar of Bo (.
    Bo (.
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    Let me check with the team and I'll get back to you :)

  • Avatar of Utkarsh R.
    Utkarsh R.
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    Yep the email you guys sent that that contains monthly enrichment and all

  • Avatar of Bo (.
    Bo (.
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    Got it! I’ll wait for our team to reply and let you know why this is happening and if you’re able to receive it. 😊

  • Avatar of Utkarsh R.
    Utkarsh R.
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    Like this

  • Avatar of Bo (.
    Bo (.
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    Yep - I got it Utkarsh, I simply need to hear back from our Marketing team! :)

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Utkarsh R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Utkarsh R.
    Utkarsh R.
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    ??

  • Avatar of Daniela D.
    Daniela D.
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    Hey Utkarsh! Apologies for the delay. The team is currently looking into this. We'll get back with an update soon.

  • Avatar of Daniela D.
    Daniela D.
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    Hey Utkarsh! Apologies for the delay. Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience. You should receive an email this week. Let us know if you don't.

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    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Utkarsh R.
    Utkarsh R.
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    I didn't receive an email for this week