Troubleshooting AI Column Invalid Input Error for API Integration

Joseph L. · 2025-03-19 22:09:36.944049+00

One of my AI columns isn't running and returns "Invalid Input". I thought it was because of my rate limits for my Open AI API key (see below), but even if I change it to any of the models using Clay credits, I still get the same invalid input error. The only input I have to this column is the website domain and it looks to be done properly (see below) and all have values so I'm not sure why I'm still getting this error.

Troubleshooting AI Column Invalid Input Error for API Integration | Clay

12 comments

· Sorted by Oldest

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There could be a few reasons for the "Invalid Input" error in your AI column: 1. Input validation: Ensure the website domain is correctly formatted and valid. 2. AI prompt configuration: Check if your AI prompt is properly set up and the dynamic inputs are correctly linked to the appropriate columns. 3. Credit budget: The error might be due to insufficient credits allocated for the AI task. Try editing your AI column and increasing the "Clay Credit Budget" to allow for more complex prompts or longer responses. 4. Sample testing: Before running the enrichment on your entire dataset, test it on a small sample (about 10 rows) to identify and fix any errors in advance. If the issue persists after trying these steps, you may need to request human assistance for further troubleshooting.
Sources: Writing AI prompts in Clay | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University
Joseph L.
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https://app.clay.com/workspaces/522397/workbooks/wb_63EhjgCMnwVJ/tables/t_PbxDqVai2X65/views/gv_6r382dxwVvpt
Joseph L.
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Any ideas?
Bo (.
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Hey Doug, It seems to be fixed now, right? Typically when you see "Invalid Input," you could click on the row to see the specific reason. Very sorry for the delay.
(604 kB)
Joseph L.
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Hi Bo (. actually the field in question was the one in the screenshot - Filtered Industry (4)
Loading attachments
Bo (.
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I'm sorry, Doug, I don't see this Filtered Industry (4) column in the table. Could you share where it is or explain if you're unable to save it?
The invalid input error might be occurring because it can't run with the Claygent model due to your API Key yes. Try removing your API key, selecting a different model, and saving it in the table so we can see and test it out. You can also try with a fresh column.
Joseph L.
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It's hidden at the moment. You can click the eye balls to show it in the table for troubleshooting purposes. I'm aware that the rate limits for the API key don't allow for this yet (I'm working with Open AI to get those raised). However, the error persists even if I switch to any of the other AI models even if I use Clay credits instead of the API key, it returns the same error. Bo (.
Bo (.
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Ah got it - the link you sent was pointing to the Decision Makers table, very sorry for the confusion. I just checked in the "Company Table" and saw the column - it was indeed due to the OpenAI limits. As you can see, as soon as we select Clay credits and save, the error disappears. For your OpenAI limit - the reason is that your key needs to be upgraded to a higher tier to function properly. Unfortunately, we can’t bypass that limit—it’s something OpenAI handles directly. Here’s what you need for using your API key with the integrations: Claygent (online research): To search the web and gather information, you’ll need at least 450,000 Tokens Per Minute (TPM). ChatGPT (text generation): If you’re just generating text with existing data in Clay, you only need 30,000 TPM. That said, Clay credits will work for these tasks, so upgrading your OpenAI tier might not be necessary depending on your needs. You can check your current tier, as well as your usage and limits, in the OpenAI dashboard under: • Usage • Limits • Usage Tiers We’ve seen users successfully add a pre-paid tier amount to their OpenAI account and resolve the issue. However, since this is outside our control, we recommend troubleshooting directly with OpenAI’s team. Let me know if you need any further assistance! 😊
(13113 kB)
Joseph L.
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Hi Bo (. If I change to clay credits and attempt to run a row, I still get invalid input. Try it on your end and see if it works. You can use a credit or two for troublshooting just don't run the entire column haha
Bo (.
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Hey - I tried in the GIF and it was working for rows with domains but I do see there is still some that say "Invalid Inputs". It seems they were from the previous run and weren't triggered again. When we change the setup, we need to re-run rows to get the new data updated. You can see in this GIF here I re-trigger them and it goes away! :)
(2372 kB)
Joseph L.
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Got it! Thanks. Close this ticket.
Channeled
APP
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Channeled
APP
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There could be a few reasons for the "Invalid Input" error in your AI column: 1. Input validation: Ensure the website domain is correctly formatted and valid. 2. AI prompt configuration: Check if your AI prompt is properly set up and the dynamic inputs are correctly linked to the appropriate columns. 3. Credit budget: The error might be due to insufficient credits allocated for the AI task. Try editing your AI column and increasing the "Clay Credit Budget" to allow for more complex prompts or longer responses. 4. Sample testing: Before running the enrichment on your entire dataset, test it on a small sample (about 10 rows) to identify and fix any errors in advance. If the issue persists after trying these steps, you may need to request human assistance for further troubleshooting.
Sources: Writing AI prompts in Clay | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University
Joseph L.
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https://app.clay.com/workspaces/522397/workbooks/wb_63EhjgCMnwVJ/tables/t_PbxDqVai2X65/views/gv_6r382dxwVvpt
Joseph L.
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·
Any ideas?
Bo (.
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Hey Doug, It seems to be fixed now, right? Typically when you see "Invalid Input," you could click on the row to see the specific reason. Very sorry for the delay.
(604 kB)
Joseph L.
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Hi Bo (. actually the field in question was the one in the screenshot - Filtered Industry (4)
Loading attachments
Bo (.
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·
I'm sorry, Doug, I don't see this Filtered Industry (4) column in the table. Could you share where it is or explain if you're unable to save it?
The invalid input error might be occurring because it can't run with the Claygent model due to your API Key yes. Try removing your API key, selecting a different model, and saving it in the table so we can see and test it out. You can also try with a fresh column.
Joseph L.
·
·
It's hidden at the moment. You can click the eye balls to show it in the table for troubleshooting purposes. I'm aware that the rate limits for the API key don't allow for this yet (I'm working with Open AI to get those raised). However, the error persists even if I switch to any of the other AI models even if I use Clay credits instead of the API key, it returns the same error. Bo (.
Bo (.
·
·
Ah got it - the link you sent was pointing to the Decision Makers table, very sorry for the confusion. I just checked in the "Company Table" and saw the column - it was indeed due to the OpenAI limits. As you can see, as soon as we select Clay credits and save, the error disappears. For your OpenAI limit - the reason is that your key needs to be upgraded to a higher tier to function properly. Unfortunately, we can’t bypass that limit—it’s something OpenAI handles directly. Here’s what you need for using your API key with the integrations: Claygent (online research): To search the web and gather information, you’ll need at least 450,000 Tokens Per Minute (TPM). ChatGPT (text generation): If you’re just generating text with existing data in Clay, you only need 30,000 TPM. That said, Clay credits will work for these tasks, so upgrading your OpenAI tier might not be necessary depending on your needs. You can check your current tier, as well as your usage and limits, in the OpenAI dashboard under: • Usage • Limits • Usage Tiers We’ve seen users successfully add a pre-paid tier amount to their OpenAI account and resolve the issue. However, since this is outside our control, we recommend troubleshooting directly with OpenAI’s team. Let me know if you need any further assistance! 😊
(13113 kB)
Joseph L.
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Hi Bo (. If I change to clay credits and attempt to run a row, I still get invalid input. Try it on your end and see if it works. You can use a credit or two for troublshooting just don't run the entire column haha
Bo (.
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·
Hey - I tried in the GIF and it was working for rows with domains but I do see there is still some that say "Invalid Inputs". It seems they were from the previous run and weren't triggered again. When we change the setup, we need to re-run rows to get the new data updated. You can see in this GIF here I re-trigger them and it goes away! :)
(2372 kB)
Joseph L.
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Got it! Thanks. Close this ticket.
Channeled
APP
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