Help Needed: Table Column Auto-Update Not Working | Clay

Help Needed: Table Column Auto-Update Not Working

Hi all, trying to get a column in my table to auto-update across the board, I've even added a conditional that would trigger it for every row but it's not auto-updating. Would anybody mind taking a look?

8 comments

Channeled
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To enable auto-update for your table: 1. Click the Auto-update icon at the bottom right of your table 2. Select "Turn on Table" 3. Choose either: • "Continue without running" or • "Update cells"If your auto-update isn't working as expected, make sure: ** The Auto-update feature is properly turned on (check the icon at bottom right) ** Your conditional formula is correctly formatted * You've selected the appropriate columns to updateNote that you can always turn off auto-update by clicking the Auto-update icon and selecting "Turn Off Table".If you're still experiencing issues after confirming these settings, you may want to request human support to review your specific setup. Source: Auto-update and Auto-dedupe Table
Charles E.
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Thanks, Yeah I've tried all of that. Can I request human support?
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Charles E.
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Here's the table - https://app.clay.com/workspaces/4365/tables/t_zGXnbNHbTErC/views/gv_sdzzubXfzPev And the column I want auto-updating is Company Table Data (Contact Discovery)
LuisArturo
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Hey there Charles thanks for reaching out, taking a look at your table the source column is missing data which is why it is not updating. How did you add the leads to this table? https://downloads.intercomcdn.com/i/o/w28k1kwz/1309672660/be8f9ff673efe1368f3d63a3cf98/image.png?expires=1734995700&signature=45f1509eaae1c091d8c73567afe1907c6365121d80855e4e1169b50ecbed3aa1&req=dSMnH895n4dZWfMW1HO4zZCCbNxBMLEBkLSWNVVr%2FiTVDWXTG6jFMwLP5pCL%0AUNC3%0A
Charles E.
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Some were imports but there are also a large number that were sourced from the table that that's pointing to, it seems to be working now actually but wasn't auto-updating earlier
Bo (.
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Ah yes - Lookups don't auto-update since each row runs independently. You'll need to: 1. Add a fresh lookup when you want to check for updates 2. Run it to pull in any new data 3. Re-run if needed when the source table changes This helps keep data accurate but means you need to manually trigger updates when you want the latest info 🔄
Channeled
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Hi Charles E.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: