We're sorry to hear about the issue with your new account. Your account may have been locked due to our robust security measures to combat increasing spam usage of free trial credits. This can happen regardless of having paid credits.
We apologize for any inconvenience this has caused. Our team will review your situation as soon as possible and provide updates.
To resolve this issue, please request human assistance by clicking on "Talk to a person" in this chat. Our support team can investigate your specific account situation and work on restoring your access.
Hey there, thanks for reaching out. I don’t see an account under r*****@***.*o—could it be linked to a different email?
If so, feel free to reach out to verification@clay.com directly so the team can help you unblock your account.
If there's anything else I can assist you with, please let me know! 😊
Have a great Monday,
Daniel
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Account Locked Error When Creating New Account | Clay
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