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Hey! Can I switch the email from my profile?
Hey! Can I switch the email from my profile?
Hey! Can I switch the email from my profile?
Yes, you can update your email address. To change your profile email, provide: 1. Your current email address 2. The new email address you want to use Note: If you've already created another account with the new email, that account will need to be deleted first. You can also update other profile details like your name by going to Settings > Account > Your details tab and clicking Save to confirm changes.
Oh I mean in my Slack
Hi Hakeem, Thanks for reaching out to support. Would you be able to provide a bit more context on your issue? This will help me assist you best. -Nicole
I wanted to change my email on my slack user, but it is currently locked
Gotchu, what email would you like to add, I can go ahead and send you an invite for that account.
Thanks!
Hey, Request has been sent, let me know if you run into any further issues. -Nicole
Hey! I am in, but it brought me to a different account 😭 is there a way to merge both?
Hmm, this seems to be a problem within slack, would you be able to try to change your email within your personal account settings configuration?
I am not able to as my old email seems to have been removed from the workspace. It’s important as my old cohort 18 information is linked to it, as my application for the AI cohort was using that account as well!
Hi Hakeem, I will have to redirect you to reach out to slacks support team, unfortunately that is not something that we can help you with. Let me know if you have any additional questions regarding clay, I'd be happy to help. -Nicole
Hey Nicole! Are you able to delete the Hakeem account with the green profile pic? I was able to find the setting to change the email, but it is still registering the green profile pic one even though I went about deactivating that account. Thanks!
Actually, they said this account would need to be scrubbed from your end in Slack, is that possible?
Hi Hakeem, I looked into this and it seems like your account is deactivated, it looks like this removes my option of being able to remove your account. Would it be possible for you to see if you can leave the group from your end, or ask slack support for further assistance. Apologies for the trouble just trying to find a way to resolve this for you. -Nicole