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How to Stop a Stuck Enrichment When the Stop Button is Greyed Out | Clay

How to Stop a Stuck Enrichment When the Stop Button is Greyed Out

·Dec 09, 2025 01:16 AM·

How does one stop an enrichment currently in-progress when the stop button is greyed out? This enrichment has been running for days now; ie stuck. Table URL - use Empty Account Status (Saved View)

3 comments

· Sorted by Oldest

Clay Support
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When the Stop button is greyed out and your enrichment is stuck, click the column header and select Force Rerun Column to reset it.
Alternatively, you can click the column header, hover over "Run column," and select Force to jump start the column run.
You can also try turning off auto-update in the column settings, then turning it back on to refresh the process.
Before we explore other options, I'd recommend trying Sculptor (our built-in AI tool in the top-right corner) which can help troubleshoot table issues. Let me know if these steps resolve the stuck enrichment or if you need further assistance.
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Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help resolving the stuck enrichment, I’m here to assist you further. Would you like to provide more details about what you’re trying to achieve or any other issues you’re encountering?