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Issues with People Integration: Job Titles from Clay Cell Unresponsive

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The integration for finding people does not work, and I was wondering if it is a problem because I'm getting the job titles from a cell in Clay. Can you check? When I manually check, I see that these companies have a lot of people who match my criteria.

  • Avatar of Channeled
    Channeled
    APP
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    💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Daniel K.
    Daniel K.
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    Hi, happy to help. I checked the cells and it seems you're looking with very narrow filters, including titles. Have you considered providing broader title terms in the finding people integration? I added 1000 credits for you to test this out. Please let me know if this improves your search results. Also, see below for additional information to improve your search results: Understanding How to Improve Your "Find People" Search Our Find People search uses syntactic matching, which means it looks for the exact words or phrases you enter—this is also known as phrase matching. It doesn’t automatically understand variations of job titles or related terms unless you specifically include them in your search. Here are some practical ways to refine your search and improve your results: **What This Means for Your Search:* * If you type VP, the search won’t automatically include results like Vice President unless you explicitly add those variations. * Since the search is based on phrase matching, it will only look for the exact phrase you enter, so you need to list all possible variations of the titles you’re interested in. For example, if you're looking for executive roles, you should include both CEO and Chief Executive Officer in your search, as they might be listed differently in people's profiles. * When looking for roles like cofounder, be sure to include variations like Cofounder, Co-Founder, and Co Founder. Our search tool treats these variations similarly, but listing them helps ensure comprehensive results. * Adding quotation marks around your search terms does not help expand your results. Quotation marks will only limit the search to the exact phrase, which can restrict your results unnecessarily. * Case sensitivity does not affect the search, meaning that the tool will find results regardless of whether you use uppercase or lowercase letters. **Tips to Get Better Results:* * Include Variations of Job Titles: To make sure you’re capturing all relevant profiles, include as many variations of the job title as possible. For example, if you’re searching for leadership roles in engineering, use variations like VP Engineering, Vice President Engineering, and Director of Engineering. It's generally more effective to use variations without of when possible. For example, VP Engineering will also capture results for VP of Engineering, but Vice President of Engineering might not be as inclusive as Vice President Engineering. * Be Specific and Precise: Avoid using overly broad terms like Engineering if you're specifically looking for narrower roles such as VP of Engineering. The more specific your search terms are, the more relevant and accurate your results will be. * Use the Industry Filter Effectively: You can find a comprehensive list of LinkedIn industry names here. Using these industry names ensures you’re filtering for the exact sectors relevant to your search. * Consider Not Selecting "Seniority" Filters: The seniority filter can sometimes limit your results too much by excluding profiles that might still be relevant. **Other Things to Note:* 1. Be Aware of Search Limits: The tool might show you a high number of potential matches but will only import a limited number of profiles due to system restrictions/your subscription. 2. Consider Privacy Restrictions: Some profiles may not show up in your results due to privacy settings, even if you can view them directly on platforms like LinkedIn when logged in.

  • Avatar of Alexander T.
    Alexander T.
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    This is very helpful, thank you!

  • Avatar of Alexander T.
    Alexander T.
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    Is there a way to remove the 'syntactic matching' searching for exact match is not ideal in my opinion as most of the people write their titles differently

  • Avatar of Arturo O.
    Arturo O.
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    Hey! Thanks for the follow up about this. Totally hear you on that one, we don't currently have a way around this but it's on our engineering team's improvements roadmap. What Daniel suggested are best practices for now. No ETA just yet as to when more of a semantic will be released, but it's being developed and tested before releasing to beta. Stay tuned!

  • Avatar of Alexander T.
    Alexander T.
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    Thank you

  • Avatar of Channeled
    Channeled
    APP
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