Fixing Issues After Deleting a ZeroBounce Column in Work Email Waterfall

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Hey, I deleted my zerobounce column on a work email waterfall and now I can’t run the column? I removed the mention of the column in all of the providers but can’t do it in the final aggregator. How do I fix this?

8 comments

Bruno R.
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Hi Nicolas, thanks for reaching out. Taking a look at this now!
Nicolas R.
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Thanks Bruno!
Nicolas R.
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Here’s my table: https://app.clay.com/workspaces/365075/tables/t_V9RPVD6d5NqS/views/gv_CSVXhTmjk4nE
Nicolas R.
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I lost emails on almost 1k contacts which cost me more than 2k credits
Bruno R.
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The issue you're encountering is due to the conditional logic tied to waterfall runs. Each merge column has an associated formula, so removing a single provider disrupts the entire waterfall setup. This is on our radar, and we’re rolling out an update soon to improve how waterfall logic works. Once updated, you’ll need to modify your waterfall setups directly in the settings. In the meantime, I’ve refunded your credits for this mishap, and recommend setting up your waterfall from scratch. Let me know if there’s anything else I can assist with!
Nicolas R.
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Thank you!
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Hi Nicolas R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Nicolas R.!