How to Handle HTTP Request Timeouts and Improve Response Times

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Is there any way i can solve this? About 50% of the time this http request times out because it goes over 2mins. On average it takes 3m to get back the data. Is there anything i can do to make it wait longer? This is really becoming a blocker for me.

5 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Luka E.
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https://app.clay.com/workspaces/348751/tables/t_ugRAddfHY8BW/views/gv_jSmmB2ewCx4d
Tomi F.
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Hello Luka! Unfortunately, the HTTP API enrichment is hard set to timeout at 2 minutes. It's there overall for performance reasons and I am unable to change it for one workspace. I apologize for the inconvenience here. In the meantime, it could be useful to put multiple duplicate enrichment one after the other, set to run only if the previous one doesn't return (put a formula like !{{HTTP API column}}). That way, the workflow will automatically try multiple times if a call times out.
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Luka E.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: