Help Needed: Switching to Monthly Payment for Highest Tier on Clay

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Hey guys ... I signed up to monthly and paid annual contract. Now I want to switch to the highest tier but pay monthly. I tried speaking to support many times and no one can figure out how to upgrade my Clay. Can someone help?

4 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bo (.
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Hey, thanks for reaching out! 😊 I’ve bumped this up to the finance team—it looks like it got lost in the shuffle. We’ll get back to you, but just a heads-up, since it’s the weekend, the team that handles this isn’t in. Apologies for the delay!
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Steven! This thread was recently closed by our Support team. If you have a moment, please share your feedback: