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Issue Sending Call Transcript Analysis to Slack Channel

Avatar of Shwetha R.Shwetha R.
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Hi team - I'm trying to send an analysis that Clay did with a call transcript and send it to a public channel on Slack - but I'm getting this error Table

2 comments

  • Avatar of Channeled
    Channeled
    APP
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    To send messages from Clay to a Slack channel, you'll need to: 1. First ensure your Slack account is connected to Clay by going to Settings > Connections. 2. When using the "Send Message to Channel" action in Clay, make sure to provide: • The correct Slack channel name • Your message content • Optional: Bot name and emoji for the post • Optional: A summary text (supports markdown) • Optional: Any structured form information you want to includeIf you're still experiencing issues, you may need to verify that: ** You have the necessary permissions in the Slack channel ** The channel name is entered exactly as it appears in Slack * Your Slack connection is active and authenticated Sources: Send Message to Channel with Slack | Clay.com Slack integration overview | Documentation | Clay University

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.