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Issue with Referral Credits Not Received After Signup

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Hi, just signed up using referral link , said I will get 3k credits but did not get that.

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out - Welcome to Clay!!! So happy to have you here. That will be credited when you'll upgrade your account to a paid account :) If you haven’t already seen these, I’d highly recommend checking out the following guides. They should help you get more comfortable with the product and reduce unnecessary credit spend. • This quick demo video answers most of the questions we see from customers going 0 to 1 • This doc explains the basics of Clay’s UI • This B2B prospecting guide is a whole resource on the Clay philosophy of outbound • This doc explains credit usage and consumption We also have a lot of custom content and videos at https://www.clay.com/universityand a robust Slack community at https://www.clay.com/slack.

  • Avatar of Abhinav G.
    Abhinav G.
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    So I am confused, I only get the credits when I upgrade the plan, not in the free model?

  • Avatar of Bo (.
    Bo (.
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    Exactly! The free trial plan gives you 1,000 credits, but the referral program is available for paid accounts only. 😊 Let me know if you have more questions!

  • Avatar of Abhinav G.
    Abhinav G.
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    Thanks for the clarity

  • Avatar of Channeled
    Channeled
    APP
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    Hi Abhinav G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Abhinav G.!