Issue with Referral Credits Not Received After Signup

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Hey, thanks for reaching out - Welcome to Clay!!! So happy to have you here. That will be credited when you'll upgrade your account to a paid account :) If you haven’t already seen these, I’d highly recommend checking out the following guides. They should help you get more comfortable with the product and reduce unnecessary credit spend. • This quick demo video answers most of the questions we see from customers going 0 to 1 • This doc explains the basics of Clay’s UI • This B2B prospecting guide is a whole resource on the Clay philosophy of outbound • This doc explains credit usage and consumption We also have a lot of custom content and videos at https://www.clay.com/universityand a robust Slack community at https://www.clay.com/slack.

So I am confused, I only get the credits when I upgrade the plan, not in the free model?

Exactly! The free trial plan gives you 1,000 credits, but the referral program is available for paid accounts only. 😊 Let me know if you have more questions!

Thanks for the clarity

Thank you so much for sharing your feedback Abhinav G.!