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Issues Logging into Clay After Company Rebranding and Domain Change
Hey everyone, we recently rebranded our entire company and changed the name of all our domains. Now I can not login to Clay. What is the best way to resolve this?
Here are some steps you can try to resolve your login issues: 1. First, try logging out completely and then logging back in to refresh your session token. 2. If you're still experiencing issues: • Clear your browser cache • Refresh the page 3. If you used password authentication previously: • Click on "forgot password" on the login page • You'll receive an email with password reset steps • Follow the instructions in the email to set up your new login credentials If these steps don't resolve your issue or if you used a different login method (like Google or SSO), you'll need to request help from a human agent in this conversation.
Is that what you were looking for?
Stan P.··Yes but I need to talk to a human because we have google sign on enabled
Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Owen C.··Hey there, happy to help. What was the old email associated with your current Clay account? and how many colleagues already have an account in your teams workspace?
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