Without seeing the specific error message, the most common issue with OpenAI API integration is related to plan limitations. Here are the key requirements: 1. For using OpenAI with Clay, you need:
• 30,000 TPM (tokens per minute) for ChatGPT columns
• 450,000 TPM for ClaygentIf you're on a free plan or tier 1 OpenAI plan, the integration won't work due to insufficient token limits.You have two options to resolve this: 1. Use the Clay-managed account (recommended):
• Access this through Model > Account in the enrichment panel
2. Use your own API key (if you're on a paid Clay plan):
• Create an API key from the OpenAI API Key Page
• Add it in Clay under Model > Account > Add AccountTo verify your current API usage tier, check your limits at: https://platform.openai.com/settings/organization/limits
Source:Use AI integration overview | Documentation | Clay University
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