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why am i getting a runtime error when using prospeo

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why am i getting a runtime error when using prospeo

  • Avatar of Channeled
    Channeled
    APP
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    I'm sorry to hear you're experiencing a runtime error with Prospeo. There could be a few reasons for this issue. Here are some steps you can try: 1. Perform a hard refresh of your browser: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R This often resolves issues with actions not running properly. 1. Check your input data: • Ensure you've provided all required fields for the Prospeo action you're using. • For "Find Work Email," you need both Full Name and Company Domain. • For "Find Work Email and Enrich Person from LinkedIn URL," you need a valid LinkedIn URL. 2. Review column dependencies: • If you're using data from other columns, ensure the run conditions are set correctly. • Remove run conditions on dependent columns and set them to run only when the required data is present. Could you provide more details about which specific Prospeo action you're using and what input data you've provided?

  • Avatar of Preeti M.
    Preeti M.
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    Also seeing this happen atm

  • Avatar of Anaum K.
    Anaum K.
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    Hello Troy! Thank you for reaching out! Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

  • Avatar of Anaum K.
    Anaum K.
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    Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.

  • Avatar of Channeled
    Channeled
    APP
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  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback ​Preeti M.​!