Issues with Dedupe and Auto-dedupe After HTTP Enrichment Update

Hello, for some reason Dedupe and Auto-dedupe are not working on my table. Both were working fine before I created an HTTP enrichment in the table that caused some stale data from Apollo. Nonetheless, the column I'm trying to dedupe is unaffected by the stale data. Can you please check it out for me?

5 comments

Channeled
APP
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There could be a few reasons why Dedupe and Auto-dedupe aren't working as expected: 1. Auto-dedupe might be turned off. Check your table settings to ensure it's enabled for the specific column you're trying to dedupe. 2. If Auto-dedupe is on, try turning it off and on again: • Open the table settings dropdown • Click "Enable/Disable auto-dedupe" • Toggle the setting off and then on • Select the column for deduplication 3. For manual deduplication, right-click the column and select "Dedupe > Delete Duplicate Row". 4. If the issue persists, try toggling Auto-update off and on, then accept the run prompt to update all rows. If these steps don't resolve the problem, you may need further assistance. Click "Talk to a person" to request human support.
Sources: Table management settings | Documentation | Clay University Auto-update and Auto-dedupe Table
Aamir
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I've tried all of your steps, still not deduping
Channeled
APP
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If you've tried all the troubleshooting steps and Dedupe and Auto-dedupe are still not working, there might be an underlying issue with the column processing. Here's what you can try: 1. Delete the affected column. 2. Create a fresh column with the same data. 3. Re-enable Auto-dedupe for the new column. If the problem persists, you can try using the Force Run option in your table settings. This may take some time depending on the size of your table. If these steps don't resolve the issue, you'll need further assistance. Please request human support by clicking on "Talk to a person" in this chat.
Sources: Table management settings | Documentation | Clay University Auto-update and Auto-dedupe Table
Channeled
APP
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Aamir
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It fixed itself after 24 hours, lol