Why are some not being added in ?

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· Sorted by Oldest

Clay Team
APP
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Harkaran R.
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https://app.clay.com/workspaces/161314/tables/t_3JPF6aUzrd74/views/gv_e5NsgHUvII9O
Brandon C.
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Hey Harkaran — if you click into the enrichment where it is errored, what datapoints populate?
Harkaran R.
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Brandon C.
Brandon C.
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Hmm — was thinking it was possible they were a duplicated lead or invalid email. Is there a verified email on those rows?
Harkaran R.
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yes they are verified but it might be duplicated in another table
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Brandon C.
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Yes, I would verify that. Also check your smartlead campaign settings as well. If all looks good, try rerunning those failed columns.
🔥1
Clay Team
APP
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Hey Harkaran!!
Clay Team
APP
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Yep, as Brandon mentioned, this is usually because they may exist in other campaigns already, but the Smartlead column should have a toggle button to get around that if you need them to get added.Let us know if that was it!
Kareem Amin
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Arturo O. please bring this up with the growth eng team to improve the error message to explain why it wasn’t added
:arc:1
Arturo O.
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Yup! Setting a reminder to bring it up with the team

Clay Team
APP
·
·
Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Harkaran R.
·
·
https://app.clay.com/workspaces/161314/tables/t_3JPF6aUzrd74/views/gv_e5NsgHUvII9O
Brandon C.
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·
Hey Harkaran — if you click into the enrichment where it is errored, what datapoints populate?
Harkaran R.
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·
Brandon C.
Brandon C.
·
·
Hmm — was thinking it was possible they were a duplicated lead or invalid email. Is there a verified email on those rows?
Harkaran R.
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·
yes they are verified but it might be duplicated in another table
✨1
Brandon C.
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Yes, I would verify that. Also check your smartlead campaign settings as well. If all looks good, try rerunning those failed columns.
🔥1
Clay Team
APP
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·
Hey Harkaran!!
Clay Team
APP
·
·
Yep, as Brandon mentioned, this is usually because they may exist in other campaigns already, but the Smartlead column should have a toggle button to get around that if you need them to get added.Let us know if that was it!
Kareem Amin
·
·
Arturo O. please bring this up with the growth eng team to improve the error message to explain why it wasn’t added
:arc:1
Arturo O.
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·
Yup! Setting a reminder to bring it up with the team