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Why are some not being added in ?

Avatar of Harkaran R.Harkaran R.
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Why are some not being added in ?

11 comments

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Brandon C.
    Brandon C.
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    Hey Harkaran — if you click into the enrichment where it is errored, what datapoints populate?

  • Avatar of Harkaran R.
    Harkaran R.
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  • Avatar of Brandon C.
    Brandon C.
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    Hmm — was thinking it was possible they were a duplicated lead or invalid email. Is there a verified email on those rows?

  • Avatar of Harkaran R.
    Harkaran R.
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    yes they are verified but it might be duplicated in another table

    ✨1
  • Avatar of Brandon C.
    Brandon C.
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    Yes, I would verify that. Also check your smartlead campaign settings as well. If all looks good, try rerunning those failed columns.

    🔥1
  • Avatar of Clay Team
    Clay Team
    APP
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    Hey Harkaran!!

  • Avatar of Clay Team
    Clay Team
    APP
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    Yep, as Brandon mentioned, this is usually because they may exist in other campaigns already, but the Smartlead column should have a toggle button to get around that if you need them to get added.Let us know if that was it!

  • Avatar of Kareem Amin
    Kareem Amin
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    Arturo O. please bring this up with the growth eng team to improve the error message to explain why it wasn’t added

    :arc:1
  • Avatar of Arturo O.
    Arturo O.
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    Yup! Setting a reminder to bring it up with the team