Troubleshooting Google Workspace Account Connection to Clay

There could be a few reasons for the error message when connecting your Google Workspace account to Clay. Here are some steps to troubleshoot: 1. Clear your browser cache and refresh the page. This often resolves persistent error messages in Clay. 2. Double-check that you're following the correct process to add a new integration account: • Go to Settings > Connections • Click "+ Add connection" • Search for and select Google • Follow the on-screen instructions to authenticate 3. Ensure you're using the correct Google Workspace account credentials during the sign-in process. If these steps don't resolve the issue, you may need more specific assistance. In that case, please request human support by clicking on "Talk to a person" for further help.

Sources: Connect an Account Workspace administration documentation | Documentation | Clay University

Hey there, thanks so much for reaching out! Apologies for the inconvenience, our team is aware of the issue, and I’m escalating this further to help move things along more quickly. If you have any other questions in the meantime, feel free to let us know, we're here to help!