Clay Icon
Join the Community
02 Support

Email Enrichment Waterfall Issue: No Results After Edits

Avatar of AamirAamir
·
·

Hey team, I edited my email enrichment waterfall (just removed some providers) and now it's not outputting any results whereas the enrichments are giving results. Help please

9 comments

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    There could be a few reasons why your email waterfall isn't outputting results after editing: 1. Validation issues: The emails found might be failing the validation check. By default, we use ZeroBounce to validate emails. 2. Hidden columns: The validation columns are hidden by default. Try unhiding these columns to see the detailed validation steps. 3. Configuration: Ensure you've correctly set up the input columns (Company Domain, Personal Social Profile URLs, or fallback combinations). To troubleshoot: 1. Unhide the validation columns to inspect the process. 2. Check your validator settings. 3. Review your input data and provider order. If you need further assistance, please request human help by clicking "Talk to a person" in this chat.

  • Avatar of LuisArturo
    LuisArturo
    ·
    ·

    Hey there Aamir thanks for reaching out, sorry for the delay here, taking a look it seems you addressed this issue by using the "Zerobounce" validator instead, is that correct?>

  • Avatar of Aamir
    Aamir
    ·
    ·

    Yeah but it still doesn't run on its own. I have to manually run each zerobounce column only then the last column gets populated

  • Avatar of LuisArturo
    LuisArturo
    ·
    ·

    Taking a look at this this is happening because the "Auto-update" column feature is toggled off. Turning this on will get the rows to run automatically again.

    (9 kB)
    Image
  • Avatar of Aamir
    Aamir
    ·
    ·

    I tried that, it didn't work, let me try again and I'll update you

  • Avatar of Bo (.
    Bo (.
    ·
    ·

    Perfect - Keep us posted ! :)

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·
  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Thank you so much for sharing your feedback ​Aamir​!