I'm unable to login to my account

There could be a few reasons why you're unable to log in: 1. Your account may have been locked due to security measures against spam usage of free trial credits. 2. If you're using a password to log in, try the "forgot password" option on the login page. You'll receive an email with reset instructions. 3. If you're not receiving the password reset email, it's likely you're set up to sign in using Google Authentication. Try logging in via Google instead. If you need to switch from Google Auth to username/password, you'll need to request human assistance by clicking on "Talk to a person" for further help.