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Issue with Text Prompt Not Filling Entire Column and Data Size Limits
Hey guts any reason why my Text Prompt wont fill out the entire column? It just stops on some spots and in some cases says "Cell data size exceeds limits".
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Hey there Jesse thanks for reaching out, could you post a link to the table where you are seeing this so that we can take a look. There might be some stale data that is causing the data to not populate with the text and the Cell data exceeds size occurs when data in cell is larger then the limit of characters a cell in Clay can handle.
Jesse N.··LuisArturo how do you remove the stale data?
Bo (.··Hey, thanks for reaching out! 😊 I’ve checked your page and found two things: 1. Character Limit: Our cells have an 8,000-character limit. If you’ve hit that limit, the only solution is to reduce the size of the content you’re adding to the column. You can do this with a formula like you mentioned by capping it at 8,000 characters. Alternatively, you can split the data into two formula columns—one with the first 4,000 characters and the second with the remaining 4,000. 2. Stale Data: Yes, your table contains stale data, which is why some columns are grayed out, and the content isn’t being pulled. To fix this, you need to turn off your table and then turn it back on. This will refresh all the stale data (note: it will cost credits). Here’s a video explaining how to turn off your table, stop ongoing runs, and set up row limits or filters: https://www.loom.com/share/131e2c371a184748a87dc870304955b0 For an example of stale or outdated data, check out this example video: https://www.loom.com/share/1a9204dc588f42efa6fc84e26fcf0d13?sid=e6b02ed6-a2b5-4922-8b0d-2c8d2a7a0596. Let me know if you need further help! 😊
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!