Fixing Clay Table Message Feature to Run on Specific Persona Value

Hi, I'm building a clay table and I'm using the message feature to generate messages based on the condition that if my persona field has the text value "two" then only run it but it is running for all rows how do I fix it? Only one row has persona as two. In the preview its showing the correct output but still running for all rows. Can someone please help?

9 comments

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To fix this issue, you'll need to set up a conditional run setting in your message feature. Here's how: 1. In your message column settings, locate the "Only run if" option 2. Add a conditional formula that checks if the persona field equals "two". This will ensure the message only generates for rows that meet this specific condition 3. Make sure all your data is properly updated before running the message generation. This helps avoid issues where the feature runs before all variables are present If you're still seeing incorrect behavior, try: ** Deleting the message column ** Creating a fresh column * Setting up the conditional run again
Source: Write to Other Table | Documentation | Clay University
Ansh B.
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I tried all of the above but the issue still persists
Ansh B.
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Okay, I will wait for someone from your team
Daniel K.
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Ansh - Do you mind sending the link (url) to the table so we can take a look?
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Ansh B.
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Sure, will do
Mark L.
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Hello Ansh. What table were you working in? Happy to review and offer advice. Just share a link to it, and I can take a look with you.
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Ansh B.
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Hey Mark L., I had to make changes in the table so I don't have the setup anymore. Simply put the conditions are not working for the message feature. It shows the correct output in the preview but still runs it for all the rows and not just for the one's where the condition was met
Daniel K.
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Hey, got it! We need a table link to see how we can troubleshoot; otherwise, we cannot replicate the issue. Either way, let us know if you run into this again and we're happy to dive deeper :)
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