Home
Events
Groups
Members

01 Watercooler
02 Bugs
02 Starting with Clay
Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
Gtm Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Powered by Tightknit

Urgent: Clay to Smartlead Connection Issues and API Key Troubleshooting | Clay

Urgent: Clay to Smartlead Connection Issues and API Key Troubleshooting

·

·

Hello Clay Team, I have an ugent problem: My Clay to Smartlead connection seems to not be working. We already tried reconnecting the API key without success. Testing the same API key with postman for example works without any issues.

Loading attachments

5 comments

· Sorted by Oldest

Channeled
APP
·
·
To resolve your Smartlead connection issue, please check these key points: 1. Verify that your Smartlead API key is properly added in Clay under Settings > Connections > search for Smartlead. 2. Make sure you've completed both requirements for the integration: • Confirm your Smartlead API key is correctly copied from app.smartlead.ai/app/settings/profile • Verify you have an existing campaign set up in Smartlead (this is required for the integration to work)Even if the API key works in Postman, it needs to be properly linked within Clay's connection settings. Try removing and re-adding the API key in Clay's connection settings to ensure it's properly configured. Source: Smartlead integration overview | Documentation | Clay University
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Justine G.
·
·
Update: I changed nothing and it works again. Update 2: it stopped working again for no reason.
Anaum K.
·
·
Glad to hear it’s working again! Let us know if you encounter any other issues or have further questions. We’re happy to help!
Channeled
APP
·
·
Hi Justine G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: