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Urgent Help Needed: 50k Credits Burned – Need Attribution Assistance
Hi, we burned 50k credits today and have no idea how. Can someone help us attribute and understand this please
Bruno R.··Hi Levin, thanks for reaching out. It looks like you spent most of your credits on this table, and this table. Specifically, the use-ai feature you ran in this table accounted for around 25k in credit spend. The rest was spent on running webscrapes and enriching company profiles, for a total spend of around 50k credits. I hope this was helpful. If there's anything else I can assist you with, please let me know!
Levin G.··Hi Bruno R., thanks for the overview. It seems those table were not created and did not run yesterday though, so how can they be responsible for the drop? Also, it would be great if we could get an overview in a spreadsheet of the exact tables and their credit spent within this current monthly license period we're in (starts on the 21st always). Thank you. Also just a quick feedback. We're an agency using clay for the last 9 months, running on the 70k credits per month plan. Our team has clear processes they work with to process a ton of data. We've never used all our clay credits, not even close, for the last 4-5 months. Now they were all used up and essentially we spent 1k+€ value. Why? Because of the fact the interface changed, and the claygent variants that use credits were pre-selected as default, and our team didnt double check this in their work. Could have been avoided of course if they had double checked. But I'll be frank and say this is not the greatest user experience what so ever, neither for them and als not for me from the executive perspective.
Hey Levin, responded to Fabio in antoher thread! Hope the outcome works for you. If there's anything else I can assist you with, please let me know! 😊 Have a great Thursday, Daniel
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!