Issues Applying Custom Template for HTTP API Enrichment

Brendan Suh · 2024-11-03 21:59:28.714422+00

Hi there - I'm trying to apply my custom template for the HTTP API enrichment, but when I fill out all fields and click "Apply Template" nothing happens. All fields are filled out. Can I get some help? Clay Table:

Issues Applying Custom Template for HTTP API Enrichment | Clay

8 comments

· Sorted by Oldest

Daniel Kupka (Clay)
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Hi Brendan! Sorry for that. I added the HTTP column for you under "Clay_support". Make sure to double-check if the columns are properly matched. If there's anything else I can assist you with, please let me know!
Channeled
APP
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Hi Brendan Suh! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Brendan Suh
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Hi there - I tried your column but got an error. Why can't i just use my pre-saved template? It still won't be click "apply template"
Bo (Clay)
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Hi Brendan, Thanks for reaching out! It seems the issue is related to the data being referenced. Specifically, when values are added from the “Find People” section, everything works as expected, but referencing other data causes issues. This behavior should at least display an error, so I’ve flagged it as a bug with our team for review. I'll let you know more updates as I hear back from them Let me know if you need help with anything else in the meantime! 😊
Brendan Suh
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So until then, is there no solve for this? This stops my whole workflow
Bo (Clay)
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Hi Brendan, You can still add the data manually to avoid being blocked. Adding data that isn’t tied to the specific API calls works as expected. The issue seems to occur when trying to add data from a certain integration using the template. It might be related to stale data, but we’re waiting for confirmation from our engineers on this. Once they provide an update, we’ll let you know. Let me know if you have further questions or need help in the meantime! 😊 https://downloads.intercomcdn.com/i/o/w28k1kwz/1248016485/ea0e4f0821eb63a9cee674ff0e96/CleanShot+2024-11-09+at+_40JmUFdYdL.gif?expires=1731364200&signature=18298f9e33417a0b014801197c29d54f8ccec9d52e1f219798a1526b6773aa70&req=dSIjHsl%2Fm4VXXPMW1HO4zfQ2AjBz4bXzxWkJhzrJZHefzN4zaFCxb3eYkbVJ%0AqtCQ%0A
Channeled
APP
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Hi Brendan Suh! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Daniel Kupka (Clay)
·
·
Hi Brendan! Sorry for that. I added the HTTP column for you under "Clay_support". Make sure to double-check if the columns are properly matched. If there's anything else I can assist you with, please let me know!
Channeled
APP
·
·
Hi Brendan Suh! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Brendan Suh
·
·
Hi there - I tried your column but got an error. Why can't i just use my pre-saved template? It still won't be click "apply template"
Bo (Clay)
·
·
Hi Brendan, Thanks for reaching out! It seems the issue is related to the data being referenced. Specifically, when values are added from the “Find People” section, everything works as expected, but referencing other data causes issues. This behavior should at least display an error, so I’ve flagged it as a bug with our team for review. I'll let you know more updates as I hear back from them Let me know if you need help with anything else in the meantime! 😊
Brendan Suh
·
·
So until then, is there no solve for this? This stops my whole workflow
Bo (Clay)
·
·
Hi Brendan, You can still add the data manually to avoid being blocked. Adding data that isn’t tied to the specific API calls works as expected. The issue seems to occur when trying to add data from a certain integration using the template. It might be related to stale data, but we’re waiting for confirmation from our engineers on this. Once they provide an update, we’ll let you know. Let me know if you have further questions or need help in the meantime! 😊 https://downloads.intercomcdn.com/i/o/w28k1kwz/1248016485/ea0e4f0821eb63a9cee674ff0e96/CleanShot+2024-11-09+at+_40JmUFdYdL.gif?expires=1731364200&signature=18298f9e33417a0b014801197c29d54f8ccec9d52e1f219798a1526b6773aa70&req=dSIjHsl%2Fm4VXXPMW1HO4zfQ2AjBz4bXzxWkJhzrJZHefzN4zaFCxb3eYkbVJ%0AqtCQ%0A
Channeled
APP
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Hi Brendan Suh! This thread was recently closed by our Support team. If you have a moment, please share your feedback: