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Pausing Clay Subscription to Avoid Billing: General Subscription Question

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Hi, got some general subscription question. Is there a way to pause Clay subscription so we won't be billed for the time being without totally canceling the subscription? Thanks,

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey Rea, thanks for reaching out!

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Yes, you can find this option by going to your Billing section and selecting that option. Billing should be under your credit counter in the left-hand side bar

  • Avatar of Rea R.
    Rea R.
    ยท
    ยท

    Hi, where's the pause here? Is this the screen I am supposed to see?

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    That would be the cancel plan button, would work the same way :)

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    You can then come back when you need to use Clay again and continue.

  • Avatar of Rea R.
    Rea R.
    ยท
    ยท

    We're supposed to be billed $800on Feb-29. If I cancel the subs today, can we still use/enjoy the features of our current plan until Feb-29?

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Correct! All features should be available until the next due date

  • Avatar of Rea R.
    Rea R.
    ยท
    ยท

    Thank you! ^^,