Pausing Clay Subscription to Avoid Billing: General Subscription Question

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Hi, got some general subscription question. Is there a way to pause Clay subscription so we won't be billed for the time being without totally canceling the subscription? Thanks,

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8 comments

· Sorted by Oldest

Clay Team
APP
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Hey Rea, thanks for reaching out!
Clay Team
APP
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Yes, you can find this option by going to your Billing section and selecting that option. Billing should be under your credit counter in the left-hand side bar
Rea Ramos
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Hi, where's the pause here? Is this the screen I am supposed to see?
Clay Team
APP
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That would be the cancel plan button, would work the same way :)
Clay Team
APP
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You can then come back when you need to use Clay again and continue.
Rea Ramos
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We're supposed to be billed $800on Feb-29. If I cancel the subs today, can we still use/enjoy the features of our current plan until Feb-29?
Clay Team
APP
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Correct! All features should be available until the next due date
Rea Ramos
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Thank you! ^^,

Clay Team
APP
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·
Hey Rea, thanks for reaching out!
Clay Team
APP
·
·
Yes, you can find this option by going to your Billing section and selecting that option. Billing should be under your credit counter in the left-hand side bar
Rea Ramos
·
·
Hi, where's the pause here? Is this the screen I am supposed to see?
Clay Team
APP
·
·
That would be the cancel plan button, would work the same way :)
Clay Team
APP
·
·
You can then come back when you need to use Clay again and continue.
Rea Ramos
·
·
We're supposed to be billed $800on Feb-29. If I cancel the subs today, can we still use/enjoy the features of our current plan until Feb-29?
Clay Team
APP
·
·
Correct! All features should be available until the next due date
Rea Ramos
·
·
Thank you! ^^,