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Troubleshooting Long-Running Domain Normalization Issues

kaushik (deprecated)

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Normalise a domain for some reason has been running for last 30+ mins but hasn’t returned with any results. Any possible solution for this?

Troubleshooting Long-Running Domain Normalization Issues | Clay

4 comments

· Sorted by Oldest

Channeled
APP
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The Normalize a Domain action should be a relatively quick process that standardizes domain URLs according to specified criteria. If it's running for over 30 minutes without results, this is not normal behavior.Here are the steps you can try: 1. Check that your input URL is in a valid format 2. Verify you've selected one of the correct normalization types: 'bare', 'includeWWW', 'includeHTTPS', or 'bareDomain' 3. Cancel the current process and try running it againIf the issue persists after trying these steps, please ask for human support as this may indicate a technical problem that needs investigation. Source: Normalize a Domain with Clay
Channeled
APP
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Hi kaushik (deprecated)! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Bo (Clay)
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Hey, thanks for reaching out, Kaushik! Curious if that ended up working on your end?
kaushik (deprecated)
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yes