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Clay Unresponsiveness and Workflow Issues: Community Feedback

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Clay is very unresponsive for us in early work hours. Values not being pasted. Queues not working or loading very long. We are very unhappy with the current situation since 2-3 weeks and are often noch able to work with our table setups https://app.clay.com/workspaces/307417/workbooks/wb_3aA3RZzt4jP7/tables/t_GigDR6Vt6YY2/views/gv_FhQDhE79c9Bp

Clay Unresponsiveness and Workflow Issues: Community Feedback | Clay

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We're sorry to hear about the performance issues you're experiencing. These problems can occur when there are large tables within the workbook and multiple actions are running simultaneously. This can lead to latency issues where cell data takes longer to load. To troubleshoot, we recommend trying a hard refresh: ** On Mac: Command (⌘) + Shift + R (for Chrome or Firefox) or Option (⌥) + Command (⌘) + E (for Safari) ** On Windows: Ctrl + Shift + R If the issue persists after trying this, it's possible that your tables or workflows are particularly large or complex. In this case, you may need further assistance. If you need more help, please request human assistance by clicking on "Talk to a person" in this chat.
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.