If you're having trouble logging in with Google, try these troubleshooting steps:
1. Clear your browser cache and refresh the page
2. Perform a hard refresh (Mac: Cmd+Shift+R, PC: Ctrl+F5)
3. Log out completely and try logging in again
If you originally set up your account with Google authentication, you should continue using that method rather than password login. The "forgot password" option won't work if your account is linked to Google.
Need more help? Please ask to speak with a human agent.
Could you try to refresh your view and clear your caches for me?
Mac:
** Chrome and/or Firefox = Press Cmd + Shift + R
** Safari = Press Cmd + Option + R
PC:
* Chrome, Firefox, Microsoft Edge = Press Ctrl + F5
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