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Issue with Email Confirmation for Clay Account Setup

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Hello Team, I am creating an account on Clay with my business email but I didn't receive any email confirmation link on my business email even after trying again and again. Please help to resolve this issue. Thank You

Issue with Email Confirmation for Clay Account Setup | Clay

5 comments

· Sorted by Oldest

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APP
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There could be several reasons why you're not receiving the email confirmation link on your business email while creating an account on Clay. Here are some possible explanations: 1. The email might be in your spam or junk folder. 2. Your business email server might have strict filters that are blocking the confirmation email. 3. There might be an issue with the email address you provided during sign-up.To troubleshoot this issue, you can try the following: 1. Check your spam or junk folder for the confirmation email. 2. Add Clay's email domain to your safe senders list. 3. Double-check that you entered your email address correctly during sign-up.If you're still not receiving the confirmation email, what alternative email address could you use for account creation? Sources: Data points: Email Verification - Smtp Valid | Clay.com Data points: Email Validity Status | Clay.com Enrichley integration overview | Documentation | Clay University Hunter | Documentation | Clay University Zerobounce integration overview | Documentation | Clay University
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Usman Azeem
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I have applied all the above given instructions but still I didn't receive any email from Clay. What should be the other way to resolve it?
Bo (Clay)
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Hey, thanks for reaching out - Can you let us know under which email you're not receiving any confirmation? I'll investigate this out ! :)
Channeled
APP
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Hi Usman Azeem! This thread was recently closed by our Support team. If you have a moment, please share your feedback: