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Urgent Request for Advance Credits After Accidental Usage

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I made a massive mistake and accidentally ran 4,000 contacts through a table that cost 25 credits per row. We are out of Clay credits for the next month now. Is there any way you can "front" us next month's credits before we get there? We have no intention of churning or running away with free credits, just trying to keep our other CRM use cases with clay operating for the next month. Workspace 12552

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    Channeled
    APP
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    ๐Ÿ‘‹ Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Arturo O.
    Arturo O.
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    Hey John!! Thanks for reaching out and letting us know. Happy to help. cc Dorothy H. since I know there were some conversations she has more context on, and maybe has info for this.

  • Avatar of John M.
    John M.
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    TY Arturo O. Dorothy H. any help is greatly appreciated ๐Ÿ™

  • Avatar of Dorothy H.
    Dorothy H.
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    Hey John, re-upped your account for those contacts. Wondering if you'd be to connecting around credit usage and potential plan changes tho?

  • Avatar of John M.
    John M.
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    Dorothy H. yes would be down to meet but I have the hardest time getting anyhting changed here. I think its worth a convo anyway!

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    John M.
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    TYYYY!!!

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

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    Channeled
    APP
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    Hi John M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback John M.!