Troubleshooting Octave Enrichment: Agents Not Displaying Properly

Charles E. · 2025-10-08 22:45:04.812433+00

I'm trying to use the Octave enrichment but all my agents won't show up? My API key is correct because I see some of them but not all of them and I've tried refreshing fields a few times as well as refreshing the entire page a few times

Troubleshooting Octave Enrichment: Agents Not Displaying Properly | Clay

15 comments

· Sorted by Oldest

Charles E.
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All of those things are set properly, I see them in Octave and all linked assets and playbooks are active
Charles E.
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I'm in the correct account and chose the matching type of Octave agent
Charles E.
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I specifically am looking for Outbound for Individual Financial Advisors
Charles E.
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It's a sequence agent and i selected the matching enrichment, It could be a pagination issue possibly?
Charles E.
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That's the one I'm using "Run Sequence Agent"
Charles E.
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This the spot where I start asking for an associate or try something to get a person on the line
Charles E.
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Talk to a person.
Natalie H.
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Hi Charles, thanks for reaching out! Do you mind sending the link (url) to the table so we can take a look? Sorry I tried looking for the table, but saw that you're in multiple workspaces!
Charles E.
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Here's the link to the table - https://app.clay.com/workspaces/681475/workbooks/wb_0t11nqdEK3V3HwpMTkJ/tables/t_0t11nqdH6HKfcpHwdY9/views/gv_0t11nqdzjjNWWeDMKcA
Charles E.
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And thanks for the help!
Natalie H.
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Thanks for sending the table! I noticed you're using an HTTP API column? We have a native "Run custom agent" enrichment with Octave! I'm linking our documentation on how to use Octave within Clay here. The documentation also covers how to add your Octave account. Let me know if you have further questions or need additional help! 😊
Charles E.
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Yeah, I tried using the Native one but the drop-down was missing some of the agents so trying to figure out what was going on there
Charles E.
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We're in the same Octave workspace so the one API Key is for our workspace
Charles E.
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Yes it is published, it's in the same state in Octave as the ones that are visible on the drop-down list
Charles E.
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Noticed something that's happening here, It's only showing the most recent 10. Found this as I duplicated the agent I was looking for and it showed up, but the list stayed at 10 entries so the least recent was bumped off the list making it inaccessible

Loading comments

Charles E.
·
·
All of those things are set properly, I see them in Octave and all linked assets and playbooks are active
Charles E.
·
·
I'm in the correct account and chose the matching type of Octave agent
Charles E.
·
·
I specifically am looking for Outbound for Individual Financial Advisors
Charles E.
·
·
It's a sequence agent and i selected the matching enrichment, It could be a pagination issue possibly?
Charles E.
·
·
That's the one I'm using "Run Sequence Agent"
Charles E.
·
·
This the spot where I start asking for an associate or try something to get a person on the line
Charles E.
·
·
Talk to a person.
Natalie H.
·
·
Hi Charles, thanks for reaching out! Do you mind sending the link (url) to the table so we can take a look? Sorry I tried looking for the table, but saw that you're in multiple workspaces!
Charles E.
·
·
Here's the link to the table - https://app.clay.com/workspaces/681475/workbooks/wb_0t11nqdEK3V3HwpMTkJ/tables/t_0t11nqdH6HKfcpHwdY9/views/gv_0t11nqdzjjNWWeDMKcA
Charles E.
·
·
And thanks for the help!
Natalie H.
·
·
Thanks for sending the table! I noticed you're using an HTTP API column? We have a native "Run custom agent" enrichment with Octave! I'm linking our documentation on how to use Octave within Clay here. The documentation also covers how to add your Octave account. Let me know if you have further questions or need additional help! 😊
Charles E.
·
·
Yeah, I tried using the Native one but the drop-down was missing some of the agents so trying to figure out what was going on there
Charles E.
·
·
We're in the same Octave workspace so the one API Key is for our workspace
Charles E.
·
·
Yes it is published, it's in the same state in Octave as the ones that are visible on the drop-down list
Charles E.
·
·
Noticed something that's happening here, It's only showing the most recent 10. Found this as I duplicated the agent I was looking for and it showed up, but the list stayed at 10 entries so the least recent was bumped off the list making it inaccessible