.png){kind=logo}
Does anybody know why this isn't working?
Does anybody know why this isn't working?
Does anybody know why this isn't working?
I apologize, but I don't have any information about specific attachments you've provided. However, I can help you troubleshoot a common issue with referral links not working as expected.To resolve the issue where a referral link didn't work, resulting in neither party receiving the promised 3000 credits, follow these steps: 1. Verify the referral link was used correctly during sign-up. 2. Ensure the new account is subscribed to a paid plan. 3. If the above steps are confirmed, contact our support team for assistance.To check the status of your referrals, you can navigate to your workspace settings in the app and click "Referrals".Could you provide more details about the specific issue you're experiencing with the referral link? For example, at which step of the process did you encounter a problem?
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hi Derek, thanks for reaching out! It looks like you're using the incorrect link for your Sales Nav search
To import contacts between Sales Nav and Clay you can follow these steps: 1. Define your search using the desired filters in Sale Nav (don't save this as a list or search, simply set the filters and perform the search) 2. Copy and Paste the URL from this search webpage and head back into Clay 3. Create a table a "Find People" table in Clay and click on "External List" in this Method category 4. Paste this URL to the Sales Nav search from step 2 into the URL box that appears once "External List" is selected 5. Once this link is pasted the blue "Import" button will light up and click this to begin the import process 6. The process of loading contacts can take anywhere from a few minutes upwards of 30+ minutes (we appreciate your patience) 7. After this search has loaded you'll be able to manipulate data from Sale Nav in this table like you would with any data captured natively from Clay External URL: Where you'll paste your Sales Navigator link https://downloads.intercomcdn.com/i/o/w28k1kwz/1330061584/c275b3c504a6982cdba4f9556a37/CleanShot%2B2025-01-10%2Bat%2B18_07_00-402x.png?expires=1736810100&signature=2aa67916de7f8a4400269e7af2b48d404164218a57dd74b5496e53c80b6b6ba3&req=dSMkFsl4nIRXXfMW1HO4zRF02p9aXnZt7ADOrRG21t89Rg%3D%3D%0A
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
I'm still getting the same error. This is weird, I haven't had this issue in the past.
it's a Saved Search. Toggle on and off any filter would take it out of "Saved Search" status and turn it into "a search"
you prob had it saved for future uses or are looking at updates only, that won't work since Clay doens't have your cookie session
I turned off the save serach, gave it a refresh and this still happens.
if you okay with it send me the url, im also experimenting with Clay's Sales nav export functions as you can see 2 threads above yours lol I would like to test it
it's blank when I open it wit my Sales nav
you have custom lists involved?
I have filter on my nav search but thats it.
ya that's interesting. How many records are in it? Let me do a pull on my end and see if it works (as long as the # isn't too high though)
I'm excluding my existing tables from the search if that's what you are asking.
as it could be the volume, Clay and only export up to 2.5K. Just a wild guess
Killing me
all good, let me put in some more search parameters
me 2 bro. Just did a 1.5K pull and 1/3 didnt come back with company domain/company Linkedin URl lol Im trying to figure out its limits too
good luck!
lmk if # of records was the issue btw man! Would be good to know that piece if it worked after you tweak it
I had to go back to the home page and rebuild my search, pain the ass but I think it's working now.
I feel you man. Such tedious process lol good to hear! So volume wsa the issue then
I guess not
Not?
300 out of 900......
Alternative is to scrape sales nav and then bring the list to Clay. If it is not a saved list you can use an external service. If it is a saved list then it's a bit tricky because you ll have use a cookie based scraper which is not ideal.
