Hey hey, Rocket reach enrichment fails

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Andreas W.
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https://app.clay.com/workspaces/413658/tables/t_Z7jC748X78yF/views/gv_vGxApEzQJyzV
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If your RocketReach enrichment is failing, here are the key troubleshooting steps to resolve the issue: 1. Check your input formatting: • Ensure all keys are surrounded by double quotes • Verify proper punctuation and syntax (commas, colons, brackets) • Remove any extra spaces or hidden characters 2. Verify your account setup: • Confirm you're either using the Clay-managed RocketReach account or • If using your own API key, ensure you're on a paid plan (Starter, Explorer, or Pro) 3. Consider using waterfall enrichments: • For better coverage and reliability, try using Clay's waterfall enrichments • This allows searching across multiple data providers sequentiallyIf these steps don't resolve the issue, please request human support for further assistance. Sources: RocketReach integration overview | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University
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Hi Andreas W.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Andreas W.
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·
https://app.clay.com/workspaces/413658/tables/t_Z7jC748X78yF/views/gv_vGxApEzQJyzV
Channeled
APP
·
·
If your RocketReach enrichment is failing, here are the key troubleshooting steps to resolve the issue: 1. Check your input formatting: • Ensure all keys are surrounded by double quotes • Verify proper punctuation and syntax (commas, colons, brackets) • Remove any extra spaces or hidden characters 2. Verify your account setup: • Confirm you're either using the Clay-managed RocketReach account or • If using your own API key, ensure you're on a paid plan (Starter, Explorer, or Pro) 3. Consider using waterfall enrichments: • For better coverage and reliability, try using Clay's waterfall enrichments • This allows searching across multiple data providers sequentiallyIf these steps don't resolve the issue, please request human support for further assistance. Sources: RocketReach integration overview | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University
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APP
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·
Did that answer your question?
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Hi Andreas W.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: