If your RocketReach enrichment is failing, here are the key troubleshooting steps to resolve the issue: 1. Check your input formatting:
• Ensure all keys are surrounded by double quotes
• Verify proper punctuation and syntax (commas, colons, brackets)
• Remove any extra spaces or hidden characters
2. Verify your account setup:
• Confirm you're either using the Clay-managed RocketReach account or
• If using your own API key, ensure you're on a paid plan (Starter, Explorer, or Pro)
3. Consider using waterfall enrichments:
• For better coverage and reliability, try using Clay's waterfall enrichments
• This allows searching across multiple data providers sequentiallyIf these steps don't resolve the issue, please request human support for further assistance.
Sources:RocketReach integration overview | Documentation | Clay UniversityHTTP API with JWT authentication | Documentation | Clay University
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