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Issue with LinkedIn Enrichment Returning Blank Profiles

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It seems like the "LinkedIn" enrichment keeps returning black profiles which hasn't happened to me before. Guess it's charging me for this, plus the profiles are real so not sure why it is returning so many blanks.

Issue with LinkedIn Enrichment Returning Blank Profiles | Clay

6 comments

· Sorted by Oldest

Callum S.
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https://app.clay.com/workspaces/304087/tables/t_Hy2HtxgVB2W9/views/gv_E9F3kQAhP7YU
Callum S.
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I tried visiting the profile and also copying the URL without the country part that Claygent seems to be returning and still no luck. Please see the edited URL cells.
Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
LuisArturo
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Hey there Callum thanks for reaching out, thanks for reporting this - Our engineers are currently looking into this issue and we'll be sure to update you as soon as we have more info. Rest assured, we'll make sure you're refunded any lost credits from this issue as well. Thanks for your patience!
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Callum S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: