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Hi, I changed our company domain and can’t log into clay
Hi, I changed our company domain and can’t log into clay
If you're unable to log in, you'll need to:1. First log out of Clay completely 2. Click on the "forgot password" option on the login screen 3. Follow the password reset steps in the email you receiveNote: If you don't receive a password reset email, you may have originally signed in using a different method (like Google or SSO). In this case, you'll need to request help from our support team.
Mikey R.··it’s not sending me the password
- Mikey R.··
but it’s because i originally signed in from google using my account
Since you originally signed in with Google, you should simply use the "Sign in with Google" button on the login page with your new company email address. You don't need to use the password reset option since your account is linked to Google authentication. If you're still unable to access your account after trying this method, you'll need to request help from our support team. Source: Clay | Login
Hey there Mikey thanks for reaching out, what is the email address associated with your account?
- Mikey R.··
i tried that already. i logged in with google using my new address and it created a new account
- Mikey R.··
new email is mikey@lumopath.ai
Hey there Mikey, can you try logging in again with your new email.
- Mikey R.··
awesome. it’s working now. thanks!