Issues with Clay's Find Contact Functionality Taking Too Long

Albert L. · 2025-03-11T17:23:51.465997+00:00

Clay's "Find Contact" has been running for more than 5 mins whereas the usual time is < 1 min. Can Clay S. confirm if there's anything we can do to make th find contact work normally again?

To address the delay in Clay's "Find Contact" feature, try these steps: 1. Make your search queries more specific and well-defined. 2. Break large data requests into smaller batches. 3. Check your network connection stability. 4. Verify your input data format is correct. 5. Double-check your search parameters before running tasks. If the issue persists, consider using conditional runs to optimize your workflow. This ensures you're only running necessary enrichments, saving credits and improving efficiency. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.

Source: AI Formulas + Conditional Runs [Clay 101] - Clay University

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