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Issue with Failed to Create a Waterfall Error in Clay Team

Avatar of Mohamed A.Mohamed A.
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Hi Clay team. I am trying to enrich person info however I keep getting this error. ‘Failed to create a waterfall’. I have used them before with no issues. would this be a bug?

7 comments

  • Avatar of Channeled
    Channeled
    APP
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    To properly set up a waterfall for person enrichment, follow these steps: 1. Right-click "Add Column" > "Add Enrichment" 2. Search for "Waterfall" 3. Select the specific data point you want to add to your table 4. Click "Save" and runFor successful person enrichment, make sure you have the necessary "corner pieces" of data: ** Full name ** LinkedIn profile URLThese are typically required as baseline information to successfully create and run a waterfall enrichment.If you're still experiencing issues after following these steps, you may want to request human support for further troubleshooting. Sources: Waterfall Enrich People (Waterfalls) [Clay 101] - Clay University

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Mohamed A.
    Mohamed A.
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    Hey guys any updates here?

  • Avatar of Bo (.
    Bo (.
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    Hey! The error usually pops up when hitting the 30 enrichment limit. I've bumped your limit to 40 - you should be able to add work and personal email waterfalls now without any issues.

  • Avatar of Mohamed A.
    Mohamed A.
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    Thanks Bo. Much appreciated!

  • Avatar of Mohamed A.
    Mohamed A.
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    Its resolved now.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Mohamed A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: