Issue with Failed to Create a Waterfall Error in Clay Team

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Hi Clay team. I am trying to enrich person info however I keep getting this error. ‘Failed to create a waterfall’. I have used them before with no issues. would this be a bug?

7 comments

Channeled
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To properly set up a waterfall for person enrichment, follow these steps: 1. Right-click "Add Column" > "Add Enrichment" 2. Search for "Waterfall" 3. Select the specific data point you want to add to your table 4. Click "Save" and runFor successful person enrichment, make sure you have the necessary "corner pieces" of data: ** Full name ** LinkedIn profile URLThese are typically required as baseline information to successfully create and run a waterfall enrichment.If you're still experiencing issues after following these steps, you may want to request human support for further troubleshooting. Sources: Waterfall Enrich People (Waterfalls) [Clay 101] - Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mohamed A.
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Hey guys any updates here?
Bo (.
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Hey! The error usually pops up when hitting the 30 enrichment limit. I've bumped your limit to 40 - you should be able to add work and personal email waterfalls now without any issues.
Mohamed A.
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Thanks Bo. Much appreciated!
Mohamed A.
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Its resolved now.
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Hi Mohamed A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: