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Solving CSV Encoding Issues with Special Characters in Clay

Avatar of Adrian P.Adrian P.
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Hey, when I upload a csv a list to Clay I always use UTF-8 encoding to ensure that I have all special characters in place. But once I want to export it back from Clay in csv it doesn't use utf-8 encoding and all special characters are broken what then doesn't allow me to do personalization correctly. How I solve this issue?

2 comments

  • Avatar of Channeled
    Channeled
    APP
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    To export a CSV file from Clay, follow these simple steps:1. Open the table you want to export 2. Click Actions > Export > Download CSVFor the cleanest export that preserves your data:1. Create a dedicated "CSV Export View" by duplicating your current view 2. Hide or remove any unnecessary columns 3. Keep only the essential raw values you needThe exported CSV will mirror your Clay table exactly as it appears. Note that object fields won't display raw data values, and integration fields showing "run condition not met" will appear blank in the CSV. Sources: Export and Download a File Download as a CSV [Clay 101] - Clay University

  • Avatar of Channeled
    Channeled
    APP
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    Hi Adrian P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: