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Regain Access to Google Workspace After Domain Change | Clay

Regain Access to Google Workspace After Domain Change

·May 25, 2025 02:50 PM·

Hey, I had to change my primary domain in google workspace, but I was dumb and did it before updating my clay log in details. Could someone please help me regain access to my workspace? I'm being taken to the onboarding flow now when I try to sign in.

3 comments

· Sorted by Oldest

Channeled
APP
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Since you changed your primary domain in Google Workspace, you're likely still set up to sign in using Google Authentication but with your old domain. Try these steps: 1. Go to the Clay sign-in page 2. Look for the "Sign in with Google" option and try using that with your new domain email 3. If that doesn't work, try the "Forgot password" option, but note that if you previously used Google Authentication, you won't receive a password reset email Based on your situation, you'll likely need human assistance to update your email address in our system. Please request to talk to a person in this chat, and be ready to provide: 1. Your current email address on the account 2. The new email address you'd like to use
Source: Logging Out of Clay
Daniel K.
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Hey Jake, I changed your account to PW login. Just login with your email and select "Forgot Password" to reset the password for your account. This will allow you to go and use a password login method from now on. If there's anything else I can assist you with, please let me know! 😊 Have a great Monday, Daniel
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.